Privacy Policy

Huntley Holdings Pty Ltd (ACN 624 884 788) t/a Huntley and Co (Huntley + Co) respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This Privacy Policy sets out how we collect and manage your personal information.

This Privacy Policy was last updated on 3 March 2025.

• (a) "Personal information" is the information we hold that is identifiable as being about you.
• (b) Huntley + Co will, from time to time, receive and store personal information you enter onto our Website (www.huntleyandco.com.au), provide to us directly or give to us in other forms.
• (c) You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide quotes and process your order.
• (d) When you place an order with Huntley + Co, credit card or banking information is collected by our third party payment processing provider which securely stores such details. Huntley + Co does not have access to your full details.
• (e) We may collect additional information at other times, including but not limited to, when you provide feedback, provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions or communicate with our customer support.
• (f) By providing us with personal information, you consent to the terms of this Privacy Policy.

Huntley + Co collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our Website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

• (a) Huntley + Co may use personal information to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
• (b) Huntley + Co may contact you by a variety of measures including, but not limited to telephone, email, SMS or mail.

• (a) We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Privacy Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
• (b) We may, from time to time, need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, or warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
• (c) We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Huntley + Co, its Website, its customers or third parties.
• (d) Information that we collect may from time to time be stored, processed or transferred between parties located in countries outside of Australia.
• (e) If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer, to the extent permissible at law, our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
• (f) When we disclose your personal information to third parties, we will request that the third party follow this Privacy Policy regarding handling your personal information.

• (a) Huntley + Co is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
• (b) The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

• 7.1 When you visit our Website

  When you come to our Website we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our services.

• 7.2 Cookies

  We may use cookies on our Website from time to time. Cookies are very small files that a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our Website. Our Website may from time to time use cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant advertisements to website visitors through third-party services such as Google AdWords. These advertisements may appear on our Website or other websites you visit.

• 7.3. Third-party sites

  Our Website may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third-party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Huntley + Co is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our Website, to read the privacy statements of each website that collects personally identifiable information.

• (a) You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of such information.
• (b) If you would like a copy of the information which we hold about you or believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at hello@huntleyandco.com.au.
• (c) In certain circumstances set out in the Privacy Act 1988 (Cth), we reserve the right to refuse to provide you with information that we hold about you.

• (a) If you have any complaints about our privacy practices, please send details of your complaints to Huntley + Co by email hello@huntleyandco.com.au. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
• (b) If you are not satisfied with how your complaint is handled by us, a formal complaint can be lodged with the Office of the Australian Information Commissioner:

Address: GPO Box 5218, Sydney NSW 2001
Phone: 1300 363 992
Email: enquiries @oaic.gov.au
Web: www.oaic.gov.au/privacy/privacy-complaints

Huntley + Co may modify this Privacy Policy at any time and all modifications will be effective upon our uploading of the latest version of the Privacy Policy on our Website. Please check back from time to time to review our Privacy Policy.